Having a strong internet connection is the most important factor in having an effective session. Choose a location close to your internet modem and router. Disconnect other devices (phones, laptops, tablets) that are connected to the internet.

Set up your computer or tablet in a location that is private where you will not be overheard or disrupted.

Avoid sitting with a light source or window behind you.

This can help to improve the overall sound quality and prevent an echo when one person can hear themself on the other’s computer speaker.

Make sure your camera is eye-level and that your face is fully visible on the screen.

Once your therapy session has started, position your therapist’s live video image at the top and center of your computer screen, right below the camera. This will enable you to make eye contact during the session.